Privacy Policy

LTCART ("LTCART," "the Platform," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you create an account, complete transactions, and use the LTCART payment-hold platform.

By using LTCART, you agree to the practices described in this Privacy Policy.

We collect the following categories of information:

A. Account Information

• Full name
• Email address
• Phone number

Used to create and manage your account.

B. Identity Verification Information (via Payment Processor)

Collected by Stripe or other payment processors:

• Government-issued ID
• Date of birth
• Residential address

LTCART does NOT store ID images—only verification status.

C. Transaction & Evidence Information

• Item descriptions
• Photos/videos uploaded
• Buyer–seller messages (on-platform)
• Dispute evidence
• Delivery details
• Status timestamps

D. Technical & Device Information

• IP address
• Device type
• Browser/OS
• Login timestamps
• Cookies and similar technologies

E. Location Information

• Approximate IP-based location
• Precise location ONLY if you grant permission

F. Payment Information (Handled by PSP)

LTCART does NOT store:

• Full card numbers
• CVV codes
• Bank numbers

We only receive:

• Tokenized payment confirmations
• Last 4 digits of card
• Payment status updates

We use the collected data for:

• Account creation & authentication
• Processing transactions
• Managing payment holds
• Dispute review & notifications
• Fraud prevention & security
• Legal and compliance requirements

Information may be shared with:

A. Payment Processors

For verification, authorization, and fraud prevention.

B. Buyers and Sellers

Limited information necessary for transaction coordination.

C. Service Providers

Secure hosting, security tools, customer support.

D. Legal Authorities

When required for compliance with law.

E. With Your Consent

Only when explicitly authorized.

• Account data: until deletion request
• Transaction records: minimum 5 years (required)
• Dispute evidence: until dispute is closed
• Technical logs: ~24 months

Users may request:

• Access to their data
• Correction of inaccurate data
• Deletion of non-financial data
• A copy of their data

LTCART does NOT sell personal information.

To exercise these rights, please contact us using the contact information provided below.

Used for:

• Login sessions
• Fraud protection
• Basic analytics

NOT used for:

• Behavioral advertising
• Cross-site tracking

LTCART is not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the account.

We use industry-standard protections including:

• HTTPS encryption
• Secure hosting
• Limited internal access
• PSP-level financial encryption

LTCART currently operates in the United States. Dominican Republic support will follow its local laws upon launch.

We may update this Privacy Policy at any time. Material changes will be communicated to users. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: